Shipping policy

SHIPPING

(As a general rule, we prepare the package and ship it the same day, except for exceptions such as Christmas when the volume of orders is higher. The package preparation time is not included in the shipping times shown below)

MAINLAND SPAIN AND BALEARIC ISLANDS 

Shipping FREE in 3 to 5 business days on purchases over €100.

Premium Shipping in 3 to 5 business days. Extra €3.99

Express Shipping with delivery in 2 to 4 business days.  Extra €6.99

CANARY ISLANDS, CEUTA AND MELILLA

Canary Islands Air Shipping with delivery in 3 to 10 business days. Extra €9.99

*Delivery time will depend on customs authorities as all shipments from mainland Spain to the Canary Islands go through an additional customs check in Madrid. 

PORTUGAL

Express Air Shipping with delivery in 2 to 3 business days. Extra from €9.99

EUROPEAN UNION

International Express Shipping with delivery in 2 to 7 business days. Extra from €7.99*.

*Costs vary by country and weight. Please check the cost at the checkout screen.

REST OF THE WORLD

International Express Shipping with delivery in 4 to 10 business days. Extra €12.99*

*There may be exceptions in delivery. Costs vary depending on the country and weight. International shipments may be subject to import duties according to the destination country's customs. Please check costs at the checkout screen.

IMPORTANT

If the product you purchased was bought as a Reservation or Pre-sale (see order confirmation), it will be shipped according to the timelines specified on the product, with restocking time being approximately 15 to 30 days. 

Reserving a product means the customer purchases it to guarantee delivery priority once we receive the stock.